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Accidental Contradictory Incentives
Here’s a sad story that happens sometimes: And so now you have regret. Not responding to the market with a product does not mean that nothing happens. It means that something else happens. How did you get here? Misaligned incentives of course, but how did that happen? Well, it’s the same sad story as always. […]
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Vendor Management and the Unattainable Goal
It starts as a spreadsheet full of tickets. The customer feels that they’re not being heard, and they work with their sales team to produce a record of everything they have ever asked for. This record of course falls victim to the problems described here: 4/5ths of the responses are some kind of redirection that […]
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How to Present a Product Proposal Executive Deck
I’ve been writing and presenting my entire career, so this set of learnings was definitely puzzling to acquire. But it turns out that you need a different deck for executive presentations than you do for conferences, sales, or product updates. First, a general note for technical or academic people. There’s an attitude or tradition, perhaps […]
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Top 40 Most Interesting
Say there’s a large data set, something like the lake under a SIEM. How do you find interesting elements from it? There’s a few different tricks, such as throwing it through a series of algorithms. One fun trick is to use a generic dashboard pattern. One I’ve played around with a few times is the […]
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How To Get Product Feedback
This is a pattern that works for early access to a software project or for making a big decision (deprecating a feature for instance). As a product manager you’re going to treat your own requirement as a project to bring to resolution. First, why get feedback? You had data to drive your decision before right? […]
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What Product Feedback To Get
Every day is feedback day for a product manager! It’s a firehose of meetings, articles, documents, and JIRAs. But some times you need that feedback to drive a decision, the anecdata frosting to your data cake, and that’s when you’ll want some structure. Here’s a few examples to use with the “how to get product […]
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How to Run an Customer Roadmap Call
What is your goal? Depends on the stage of the company… you might be working with a five year roadmap of value extraction activities, but if so I can’t really help. I’ve always left companies when they hit that stage. What I’m much more used to is active value creation. That will translate to a […]
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Building The Habitual Year
As a new Product Manager, you’ve got a huge increase of demands on your time. You’re now the person responsible for answers about the product, and if you’re selling it globally or developing it overseas, that means you’ve now got a never-ending day. Additionally, it’s not just those tactical questions of “does it compete with […]
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How to Run a Standing Team Call
A standing team call is any call where a group of people meet regularly. Every time you notice that it’s coming up, try to take a few minutes to do these things: Figure out what type of call it is, then ask, does this call still need to exist? Some possible answers: If you can’t […]
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Mission Statements
A good mission statement is an aspirational goal that helps everyone move in roughly the correct direction. It is not strictly descriptive of what the organization is currently like, but it should reflect the best moments attained. An aspiration that is not grounded in the possible is easily ignored, or worse yet leads to folly. […]
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