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If a Splunk app has index-time operations, it has to be installed on the first heavy forwarder or indexer to perform those operations on the data that’s coming in. If it doesn’t have those operations, then it only needs to be installed on the search head to perform its search time operations on the data…
Apple reminders are great! Easy to create, easy to check across multiple devices, easy to share with family or co-workers, easy to close when you’ve done the task. Until eventually you’ve got hundreds of completed reminders per list… Why does everyone’s phone suddenly say we need hundreds of packages of tortillas? Why am I being…

I’ve got some thoughts about Splunk and metrics for observability… The event-first Splunk can now store metrics efficiently. That has potential: 1 dashboard, a single glass of pain. I’m excited to see annotations and mcatalog; I’m hoping it allows resolution of a nasty problem with multi-source metric comparison. Metrics are quantitative. “Your volume has N…

Enhancement request tickets filed through support are a sign that the product team is failing. Here’s why. How does a product team know what to do? There are three forces at play to produce product market fit: customer requests, market analysis, and engineering research. Customer requests are the purest and most immediate source of information.…
Most license models suck in some way: Flat rate sucks for the vendor because it leaves money on the table from large customers. This can be acceptable for an inherently limited product model (e.g. per user with a bulk discount), but it is not ideal for scalable enterprise software. Per unit of a metric sucks…