Tag: Operations

  • Metrics and Observability

    Metrics and Observability

    I wrote this as a Twitter thread in March of 2018, but the character constraints of Twitter at that time made it extremely cryptic. Also, it’s staged as a response to Splunk’s introduction of the metrics index… and to be honest, that’s no longer interesting to me. This is an expanded set of observations about […]

  • What Should Go Into a CMDB

    What Should Go Into a CMDB

    It’s not every day that information technology work leads you into philosophy, but designing a configuration management database will do it. Spend a little while thinking about what is known or even knowable about the services you’re trying to provide and the entities that compose them, maybe you’ll end up asking “what does existence even […]

  • VMBlog Post on Decentralization

     linking to this piece I wrote for VMblog  Why Decentralized Work Calls for Decentralized Data

  • Two Types of Questioning

    Two Types of Questioning

     Answers to questions can easily fit into two flavors: operationalized and free-form. Classify the use cases: there’s the questions you know how to ask, and the questions you don’t know to ask yet. A question that you know how to ask is operationalized. You’re looking for yes, no, or broken, or perhaps a count. The […]

  • Data Value and Volume are Inversely Proportional

    Data Value and Volume are Inversely Proportional

    In 2006, Clive Humby coined the phrase “Data is the new oil”. This is often misinterpreted as “Data powers the economy”, particularly by folks who sell data processing and storage, but it’s useful to see what someone who actually uses data says. In 2013 Michael Palmer, of the Association of National Advertisers, expanded on Humby’s […]

  • Penny Wise Hardware

    Penny Wise Hardware

    Thesis: Organizations will continue to squeeze their highly paid people into the worst possible computing environments in order to block any accidental efficiency that might evolve in their organizations. Evidence to support that thesis: Of course the thesis is silly, no one really means to starve their organization. It just happens by accident, through shift […]

  • Consulting’s Bad Rap

    Consulting’s Bad Rap

    Naming no names… but there’s a type of management consulting shop with an unsavory reputation among middle managers and individual contributors. Let’s look at how the reputation is earned: by training to a model that produces failure as often as not, but always successfully deflects blame. It’s easy to find problems, and easy to sell […]

  • Know everything, then automate!

    Know everything, then automate!

    The concept of virtual patching has set me off on a small rant. If you’re not familiar, the concept is something like this: vulnerability scanners determine that PC42 in the CritStuff system has a nasty problem, but you can’t patch it for reasons. So instead, software magically figures out that exploiting this vulnerability requires access […]

  • Put PICA on Notable Events

    Put PICA on Notable Events

    For every notable event, the analyst adds a little PICA. What’s a notable event? It’s more than a record that something happened, or an alert that something is expected to happen. It requires some form of response, from “read and move on” to “read and acknowledge” to “follow this run book” to “alert the [managers|Red […]

  • Managing the Unmanageable

    Managing the Unmanageable

    I’ve been thinking off and on about containers (FKA partitions, zones, jails, virtualized apps) and mobile ecosystems for a few years. These technologies have gone through several iterations, and different implementations have different goals, but there is an overlap in the currently extant and growing versions. Hold containers, IOS/Android, and MDM-plus-AppStore enabled laptops together and […]