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  • my virtualized server performance stinks!

    Another recurring issue from the last ten years or so… Short answer: You need to work with the SAN admins to get more storage IOPS, and you won’t be able to give them reliable numbers from where you’re sitting because SANs and VM’s will both lie to the guest OS. You will be able to…

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  • The Interview Question

    There are many things you’re after in an interview, after the all-important chemistry question. However, I’ve found, forgotten, and remembered a question that works well to uncover a lot. If you’re hiring for a sales engineer, services engineer, senior customer support, or architect level position, there’s a cluster of fundamentally critical abilities that we’ll call…

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  • iPhone(TM) vs *droid

    Switching environments is always a good time to reflect on their relative merits… I’ve just left Android for iOS and have some thoughts on the matter. First, the timeline… a loyal Blackberry user through the 2000s, I was used to a few basic concepts like “email in my pocket” and “talk on the phone”. Apps…

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  • User Interface and Experience: How Important Are They?

    UI and XP design and development are undeniably a big deal, but they’re only part of the problem. What size part? That depends on your sales model. For a consumer product designed to sell itself via the web, it’s well over half of the problem. UI and XP are pretty much the only differentiators for smartphone social media…

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  • at least once a week

    Every internal technical email list I’ve ever been on has had one of these conversations: A) module XYZ didn’t work by itself, what’s up? B) superstition and voodoo, XYZ will EAT YOUR SOUL. C) did you remember to click the button? A) seems to work okay when you click the button, but maybe I’d better…

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