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Norton’s Law
There’s a great xkcd about the 10,000 people hearing about a thing for the first time today:.. so perhaps today is your day for hearing about Norton’s Law. In 2015, Quinn Norton wrote Norton’s Law in Hello, Future Pastebin Readers. To wit: over time, all data approaches deleted, or public. The subsequent years of data
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Post-job whiplash
Most salary jobs in tech come with large amounts of pressure: team sizes are designed to be small, roles are “flexible” in that everyone has more than one, and the migration to SaaS adds on-call responsibilities to roles that didn’t have them before. Companies pivot, they reorganize their teams into new shapes with new processes,
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Managing Situations
I’ve written a bit about managing situations in corporate life. Whether managing up, down, or all around, everyone in the corporate machine has to face changes, renegotiate their responsibilities, make a plan, and act. For some this is as natural as breathing, for others it is a huge and recurrent struggle against character. An insidious
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User Experience Principles
I have worked with some fabulous user experience designers who have really changed the way that I thought about a problem. A great designer can get into someone else’s head as an artist, can generalize from observation as a scientist, and can develop and communicate their design like an engineer. I have also gotten frustrated
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AI for Monitoring
Cognitive computing approaches to the monitoring problem haven’t worked in the past and still don’t work now. The future might still make it work, but it’s unlikely to be because of a change in AI technology unless that change is in the per-process execution economics. For AI to be a better choice for monitoring than
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