Category: Uncategorized
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Automating ERs through Support is Crap
Enhancement request tickets filed through support are a sign that the product team is failing. Here’s why. How does a product team know what to do? There are three forces at play to produce product market fit: customer requests, market analysis, and engineering research. Customer requests are the purest and…
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License models suck
Most license models suck in some way: Flat rate sucks for the vendor because it leaves money on the table from large customers. This can be acceptable for an inherently limited product model (e.g. per user with a bulk discount), but it is not ideal for scalable enterprise software. Per…
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Iron Triangle and release planning
I’m going to rant about the Iron Triangle… you can promise date or features, but not date and features. So, add features to your project, and you’ll lose time. Subtract features, and you’ll probably only maintain time and still just meet your deadline, because work expands to fill the introduced…
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Apple shuffle
Apple products are not awesome at shuffling things… whether songs or pictures, Apple products like to pick a dozen and serve them up over and over. Luckily, AppleScript can help us remedy this deficiency for the screensaver: # Make a folder ~/screensaver-pics # Make a numbered series of folders containing…
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Ultimate Data Visualization: Splunk + Electric Sheep
like inward singing, it makes non-stop rocking possible. Some individuals may perceive some slight gaps between “enhanced security” and “electric sheep” but just talk fast and you’ll be fine. Download here: https://dl.dropboxusercontent.com/u/16649188/electric%20sheep.zip
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Valuable Jerks
Once upon a time I worked with a developer who was a jerk. His bosses didn’t like him, his colleagues didn’t like him, he wasn’t a team player. He produced though, and his code worked, and he would work all night to fix field-reported issues. Consequently, the field loved him…
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Leading the Horses
Recovered from October 13, 2006 — thanks, Wayback Machine! (DVD? Is that like some medieval YouTube?) Computer Education is one of the most useless endeavors known to man, up there with 17th century tulip speculation. I’m not referring to directed training courses on specific products; some people learn better in…
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Race to the Bottom
Recovered from 9/7/2008… thanks, Wayback Machine! I’m preparing to give an important presentation to a major financial institution from my home office. I start the demonstration VMWare images, bring up the Powerpoint, sign into WebEx, and call into the conference bridge. I’m using a 1 year old 2.4GHz Uniden cordless…
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Data Replication Time Calculator
I was recently reminded of the Data Replication Time Calculator I wrote with PK… and thankfully, the guy who reminded me of it found a copy on the Internet Archive. When DroppedPackets.org was converted from Zope to WordPress, the copy I’d posted there was lost. So, thanks to David D…
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