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How Do I Drive Remediation SLAs?
Question: I want to get my organization to patch things in a timely fashion, how? Can I just set an SLA (Service Level Agreement) of “patch the criticals in 30 days” and track that? Speaking as a vendor who’s worked with patching systems for everything from big banks and government to small business and startup……
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Getting a Boost from Cognitive Computing Tools
A while back in the Before Times, I was working on product market fit for a small cognitive computing company. Plans didn’t work out, but here’s some free PDF materials I’d posted to the public site. First, here’s a talk about how Cognitive Computing differs from the Machine Learning baseline that is now being referred…
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Using a Data Lake for Business Insight
At a former employer some of us used to joke internally that we made the world’s cheapest business intelligence tool and the world’s most expensive log search tool. Business intelligence (BI) use cases are cheap from a data platform perspective, because value and volume are inversely proportional. All the work is in complex and customer-specific…
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Platform Product Managers
Often your first product manager job is for a module on a platform, a single feature of a complex product, or a simple standalone product. This is because, while of course difficult, those are a lot simpler than managing a platform. When you product manage a platform, you lose a lot of the simple answers…
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Developing Content
I recently heard “you’re either writing software or selling it” as a categorizer for enterprise software employees, and I’d like to dig into why and how that’s correct and incorrect, at least descriptively. I am biased towards incorrect because I’ve worked exclusively for platform companies, but that’s just my experience. First, where would this thought…
