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  • the temptations ball of confusion

    Observing System Failures

    The system is down, and half a dozen teams join a Zoom call that stretches over a couple of days and a Slack channel that lasts for weeks. Vendors and integration partners are bridged in and out, executives pop by to see what’s going on, and the hours pass with various teams trying to prove

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  • Product Management Interview Help

    An interview is inherently stressful for a lot of folks, particularly early in career. It’s a short window to talk with a person about changing companies, changing roles, returning to the workforce, starting a career. You might not seal the deal in a given interview, but you can certainly close the door in one. Perhaps

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  • monitoring the known known security problem

    SIEM’s not Dead, It’s Only Disrupted

    The old SIEM vision was “put everything in one hot pile and index the hell out of it and then run out of the box content over it so you can pivot from known to unknown questions smoothly”… which sounds lovely until you have to pay for it. In that world the SIEM functionality is

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  • kenneth grahame illustration from the wind in the willows, mole is cleaning and whitewashing his home

    Sorting Alerts

    Ah, the new year! February begins the new fiscal for many organizations, and it’s a fine time for resolutions and spring cleaning. You know, fun stuff like dumping recurring meetings, washing the windows, tech debt hackathons, or rearranging the living room. Here’s a fun spring cleaning activity to consider: review, sort, and maybe stop the

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  • Strong Bad in a lab coat at a blackboard

    The Monthly Progress Meeting

    Prioritizing hurts. It’s not just ordering a list, it’s picking the ideas that will live. But there’s a strange difference between doing it, and communicating it. Prioritize by yourself on a Saturday afternoon with a clear head. Communicate on Monday morning to questions and challenges from everyone involved. Then every month, you get to do

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