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Product management is a relatively recent discipline, young enough that the definition is still a bit shaky and we see occasional reactionary questions. (“What would you say you do here?” was directed at a PM after all.) When my PM career started the only formal training was Practical or SVPG; now I meet intern candidates

One of the benefits of a long career across a variety of enterprise companies is that I have seen a variety of solutions to getting stuff done. This post will mainly be about operational cadence work and incident response. The related problems of developing new software solutions are a different and honestly more familiar problem.

You know that graphic about building a car that goes through steps from skateboard to car as the Right Way to Do It? I’ve always been bugged by something in that. To wit: each of the five steps is its own fully realized engineering project. They’re arguably smaller than the build a whole car project,

There’s been no lack of writing about development processes and engineering practices in software development shops (which arguably is everything now). The consensus of research and punditry stands firm: festina lente, or make haste, slowly. It’s like learning a complex riff on guitar: slow is smooth, smooth is accurate, accurate is fast. When care is

We can’t do all the things at once. In fact, good product management requires painful prioritization: working on this now, working on that later if at all. Some of the rocks get dealt with now. Others have to be deferred. Product ideas are a relatively easy problem to prioritize, mostly. Customers want them, and if