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The Systems Audit Sales Tool
One of my early steps along the path from English major to product manager was a role in the late nineties at a value added reseller in Emeryville, California. Now only visible as ripples in old records and the Internet Archive, PCS Networks was a fairly typical boutique consultancy. This type of business has a
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Software Bubbles
You know what I love about software? For any problem, there’s a solution that will automate doing a half-ass job on the easy parts of the problem, and a bubble based on claims that it will solve the whole problem and a couple of ancillary problems along the way. There’s the sordid history of AI
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Book Review: Learning OpenTelemetry
Slim volume packed with good stuff, I enjoyed this book. Notably, Observability is defined more practically as the practice of knowing what’s happening instead of the black box outputs definition. There’s a good strong call out against MELT-style thinking. This is the idea that there’s three (or four, or N) silos of Observability. MELT’s a
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Beta product releases
The team has worked hard, and milestones have been hit. It’s time to release, and a decision is made: do we call this done, or do we call it beta? I’m going to bundle all the betas together here, but it’s beta if any of these labels apply to the release: early adopter, limited access,
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Offsites, huh
What are they good for? Absolutely nothing! Or quite a lot? No one knows! I’ve found the best offsite meetings to be the ones where field engineers and factory engineers get to spend lots of time with each other. Tanium’s TAM Weeks were an excellent example of this. I find that small startups can sometimes
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