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  • toy story meme of woody telling buzz there are dependencies everywhere

    Security Dependencies

    It sucks that this happened. It sucks that there are wildfires too, but we’re too late to change the causes so we live and sometimes die with the results. As with smoky skies and the occasional torching of a community, so with annoying security products and the occasional loss of an organization’s data. Well, we…

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  • Schrödinger’s Choose Your Own Adventure

    Scripted and Off-Book Sales Engineers

    I was some form of quota-carrying B2B (business to business) sales engineer for about 12 years, and have worked closely with these field engineers ever since moving into product management. There are many paths to success in the field, and I appreciate the clarity of a compensation plan: you’re either making sales or not. So,…

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  • Emeryville Watergate Towers

    The Systems Audit Sales Tool

    One of my early steps along the path from English major to product manager was a role in the late nineties at a value added reseller in Emeryville, California. Now only visible as ripples in old records and the Internet Archive, PCS Networks was a fairly typical boutique consultancy. This type of business has a…

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  • 1970's ad for Dow scrubbing bubbles bathroom cleaner spray

    Software Bubbles

    You know what I love about software? For any problem, there’s a solution that will automate doing a half-ass job on the easy parts of the problem, and a bubble based on claims that it will solve the whole problem and a couple of ancillary problems along the way. There’s the sordid history of AI…

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  • Learning OpenTelemetry book cover

    Book Review: Learning OpenTelemetry

    Slim volume packed with good stuff, I enjoyed this book. Notably, Observability is defined more practically as the practice of knowing what’s happening instead of the black box outputs definition. There’s a good strong call out against MELT-style thinking. This is the idea that there’s three (or four, or N) silos of Observability. MELT’s a…

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