Category: Uncategorized
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Can’t Measure, Can’t Manage
Every now and then it becomes briefly public that “If You Can’t Measure It, You Can’t Manage It“, is not at all what Peter Drucker or W. Edwards Deming said. Management is not a neatly solved problem of defining OKRs and managing SLIs. On the other hand, it’s also not…
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Guest post for Patchfox.io
I wrote a guest piece for Patchfox about free trials, check it out here.
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Observe Blog
I’ve been writing less here because I’m writing more for work. Some marketing, some thot leedership, a little mixed together.
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Focus on Your User
Recently I got mad at my watch, or more specifically its phone app. I have a Garmin Fenix Sapphire 7 Solar. As you might guess from that string of syllables, Garmin’s got a lot of watch models. If I’m parsing that page correctly, they’ve segmented their market across 19 brands,…
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Book review: the Practice of Practice
The Practice of Practice by trumpeter Jonathan Harnum presents a lot of quality advice for getting things done. The book is written in bite sized nibbles with a lot of puns. It’s also full of QR codes to URL-shortened links to videos and apps, which I didn’t use. I’ve been…
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Book Review: Security Chaos Engineering
Excellent book, introduction helpfully posted here. I’ve read a goodly number of information security books; there’s a weird (good weird) feeling to this one. Obviously some of that is from Kelly Shortridge’s (and Aaron Rinehart’s?) eclectic interests: a recipe for Mexican hot chocolate is used as a process mnemonic, for…
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Serving The Customer Every Day
You should build what the customer needs, right? Simple, just determine who they are and what they need. Except both of those elements change, over time and across different parts of the market. There’s a problem from all my companies ever… a little ditty we call Crossing The Chasm. After…
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Champion of the Product
A recent Slack change prompted conversation in my circles that echo some of the writing about Twitter as it was beginning its precipitous decline. To wit: sure, we don’t like these changes, but we’re early adopter or excessive adopter or otherwise not representative of the mainstream user so we should…
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Changing the Pricing Model
How does a company decrease the price of an enterprise product or service? I have written a few pieces on licensing enterprise software; Licensing Roundup might be useful background for this piece. A public company (and most private companies) can’t down sell their existing customers. That means they can’t reduce…
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Why is Getting Data In hard?
Maybe first we should ask why people say it’s hard. After all, this shiny modern world is full of one-liners to install agents, hook in libraries, listen to your provider’s pub-sub, or just post stuff at an endpoint. It’s never been easier to get data, and it’s not like writing…
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