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English degree, Tech Career
What is the career value of an English degree in a technology career? I graduated from UC Berkeley with a degree in English Literature, focus on American poetry. My thesis was on Emily Dickinson. I’ve been working in information technology ever since. So I’m biased on this subject. I’m hardly the only person with this…
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Where’s the Product in AI?
AI & ML products are harder than they look AI tech is obviously overhyped, and conflating with ideas from science fiction and religion. I prefer using terms like Machine Intelligence and Cognitive Computing, just to avoid the noise. But if we strip away the most unrealistic stuff, there’s some interesting paths forward. The biggest problem…
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Automating ERs through Support is Crap
Enhancement request tickets filed through support are a sign that the product team is failing. Here’s why. How does a product team know what to do? There are three forces at play to produce product market fit: customer requests, market analysis, and engineering research. Customer requests are the purest and most immediate source of information.…
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Iron Triangle and release planning
I’m going to rant about the Iron Triangle… you can promise date or features, but not date and features. So, add features to your project, and you’ll lose time. Subtract features, and you’ll probably only maintain time and still just meet your deadline, because work expands to fill the introduced gap. There is always more…