ai architecture artificial-intelligence blog blogging Book Review business career Compliance Content Corporate Life Customer Support cybersecurity data data-science DevOps education entropy fitness garmin leadership Licensing life marketing microservices Monitoring music Observability Operations Partnership philosophy Product Management Products saas Sales Security software-development technology User Experience wordpress writing

  • Star Trek Next Generation's Data shares technobabble

    What kind of product are you making?

    First know everything, then you can automate it! Also, if you can express your problem in numbers, I can tell you if they’re going up or down. A freeform exploration product attempts to enable a customer to achieve understanding and express the problem in numbers. Features may include user-editable schema (traditional database and ETL products) or schema

    continue reading

  • Backlog Grooming star wars meme

    Declaring Idea Bankruptcy

    It’s obvious that your R&D team can’t do everything at once, right? It’s obvious that items lower on the backlog aren’t going to happen unless they displace something higher on the backlog, right? And yet. Lots of those items are people’s beloved ideas. Good ideas, that would make the product better, open new business opportunities,

    continue reading

  • Red Skelton painting of a sad clown

    The regrettable features you have to do

    Sometimes as a product manager you get a feature request that’s fun and challenging and moves your company forward. Then there’s demands that just make you feel like a sad clown: stuff that doesn’t fit your plan at all. It’s hard work to ignore the nay-sayers and make a new thing. The product team and

    continue reading

  • pre-Prohibition Acme Beer label

    Capitalizing and Operating a Software Business

    “As I have noted in the past, this is why the venture capital model that was developed to support silicon so seamlessly switched to supporting software: both entail huge up-front costs to produce zero marginal cost goods, which means capped downside and theoretically infinite upside.” That Ben Thompson quote is from a non-public newsletter, but

    continue reading

  • Caesar's Palace Sign, Protect Me From What I Want

    Event Suppression Sucks

    I’ve always hated the concept of event suppression in security products. Let’s start with some definitions of suppression, and where better than product documentation? There’s two common reasons for this feature: The first: “I don’t want to see this thing in my console of actionable items because I don’t have the time, knowledge, perspective, or

    continue reading