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What Should Go Into a CMDB
It’s not every day that information technology work leads you into philosophy, but designing a configuration management database will do it. Spend a little while thinking about what is known or even knowable about the services you’re trying to provide and the entities that compose them, maybe you’ll end up asking “what does existence even
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Planning your Year
The plan is maybe accurate, but probably not. The act of planning is a useful time to step back, evaluate strategic position and rethink investment. Using financial targets is a mechanism. If target is thirty percent growth, does the product org have a realistic answer for how that will happen? If that answer is couched
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Using a Technical Edge in Products
“Don’t worry about people stealing an idea. If it’s original, you will have to ram it down their throats.” — Howard Aiken Innovative technologies are different than what came before. Product buying patterns are based on what has come before. If you have an innovative technology you will need to bend your customer’s stated needs
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Two Types of Questioning
Answers to questions can easily fit into two flavors: operationalized and free-form. Classify the use cases: there’s the questions you know how to ask, and the questions you don’t know to ask yet. A question that you know how to ask is operationalized. You’re looking for yes, no, or broken, or perhaps a count. The
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The Mystical Art of Getting New Things Done
The process isn’t actually mystical: it’s selling an idea to everyone who must work together to execute it. People who would use it. People who will fund it. People who will build it. People who will sell it. Eventually, people who will buy it. Tell people what you want to do. Lots of people. Product
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