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Capitalizing and Operating a Software Business
“As I have noted in the past, this is why the venture capital model that was developed to support silicon so seamlessly switched to supporting software: both entail huge up-front costs to produce zero marginal cost goods, which means capped downside and theoretically infinite upside.” That Ben Thompson quote is from a non-public newsletter, but…
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Event Suppression Sucks
I’ve always hated the concept of event suppression in security products. Let’s start with some definitions of suppression, and where better than product documentation? Splunk Enterprise Security LogRhythm SIEM AWS GuardDuty There’s two common reasons for this feature: The first: “I don’t want to see this thing in my console of actionable items because I…
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What Should Go Into a CMDB
It’s not every day that information technology work leads you into philosophy, but designing a configuration management database will do it. Spend a little while thinking about what is known or even knowable about the services you’re trying to provide and the entities that compose them, maybe you’ll end up asking “what does existence even…
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Planning your Year
The plan is maybe accurate, but probably not. The act of planning is a useful time to step back, evaluate strategic position and rethink investment. Using financial targets is a mechanism. If target is thirty percent growth, does the product org have a realistic answer for how that will happen? If that answer is couched…
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Using a Technical Edge in Products
“Don’t worry about people stealing an idea. If it’s original, you will have to ram it down their throats.” — Howard Aiken Innovative technologies are different than what came before. Product buying patterns are based on what has come before. If you have an innovative technology you will need to bend your customer’s stated needs…
