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Migrated from blogger to wordpress, which is not exactly keeping up with the times but more like keeping slightly ahead of obsolescence. Should be nothing to see here, but if anything’s wrong, please let me know.

Here’s a sad story that happens sometimes: Product: “customer research shows adjacency between use case X and Y, but they’re from different buying centers. We should investigate products for both.” Engineering: “X is a good fit for our current tech stack, but we can’t make Y scale unless we start over from scratch.” Product: “okay,…

It starts as a spreadsheet full of tickets. The customer feels that they’re not being heard, and they work with their sales team to produce a record of everything they have ever asked for. This record of course falls victim to the problems described here: 4/5ths of the responses are some kind of redirection that…

I’ve been writing and presenting my entire career, so this set of learnings was definitely puzzling to acquire. But it turns out that you need a different deck for executive presentations than you do for conferences, sales, or product updates. First, a general note for technical or academic people. There’s an attitude or tradition, perhaps…

Say there’s a large data set, something like the lake under a SIEM. How do you find interesting elements from it? There’s a few different tricks, such as throwing it through a series of algorithms. One fun trick is to use a generic dashboard pattern. One I’ve played around with a few times is the…